Windows NT FAQ
- What
is the best way for me to connect to World Lynx with NT4.0?
- Can
I use other dialers such as Trumpet in NT4.0?
- Is
it possible to run Win3.1 or DOS programs in NT4.0?
- Can
I run Win95/98 programs in NT4.0?
- Will
DOS programs run in NT4.0?
- Does
World Lynx support NT4.0?
- When
dialing I get the error message 'There is no dial tone'. What's
wrong?
- When
I connect I am prompted for my username and password. Then I am
disconnected with the message 'Error 5: Access denied'. What am
I doing wrong?
- What
Domain should I enter on the connect screen with my username and
password?
- Am
I assigned a new IP address or do I always get the same one?
- Can
I use other protocols to connect to World Lynx such as IPX or
NetBEUI instead of TCP/IP?
- What
kind of Authentication should I use when connecting to World Lynx?
- What
should my baud rate be set at in NT4.0?
- NT4.0
won't dial and is giving me a 'Hardware Failure error 692'.
- Can
I use ISDN with NT4.0?
- What
is the default gateway and should I have it checked?
- When
I tried to dial I got 'error 676 Line is busy'?
- Should
I use a connection script when I connect to World Lynx?
- When
I try to install my modem or check the properties on it, nothing
happens. Even the buttons are grayed out. Why is this?
- Do
I need to set anything in the tab marked X.25 in my phone book
entry for World Lynx?
- How
can I setup multiple phone book entries for different phone numbers?
- Can
I use Netscape with NT4.0?
Q:
What is the best way for me to connect to World Lynx with NT4.0?
A:
Just use Dial-up Networking which is part of the NT operating system.
You can check the installation guide on our web page or contact
World Lynx Technical Support for the installation fax.
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Q:
Can I use other dialers such as Trumpet in NT4.0?
A:
No, NT4.0 will not allow any program to directly access the hardware.
So, Trumpet or Shiva dialers will not work under any circumstances.
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Q:
Is it possible to run Win3.1 or DOS programs in NT4.0?
A:
Yes, many 16-bit programs can be run in NT4.0. If the program cannot
run, NT4.0 should warn you.
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Q:
Can I run Win95/98 programs in NT4.0?
A:
Almost all Win95/98 programs can be run in NT4.0. Many video games
will not run properly or even run at all. Service Pack 2 and above
will enable many CD-ROM games to run.
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Q:
Will DOS programs run in NT4.0?
A:
Yes, but many won't. They will also only run in the NT DOS shell.
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Q:
Does World Lynx support NT4.0?
A:
Yes, World Lynx fully supports standard modem dialup as well as
ISDN dialup through Dial-up Networking.
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Q:
When dialing I get the error message 'There is no dial tone'. What's
wrong?
A:
This minor error can have a few causes. Make sure the phone line
is securely plugged into the wall, modem, and computer. If the problem
persists plug that particular phone line into a phone to make sure
the line is not dead. If you need to dial '9' to get an outside
line and you don't, this error could appear.
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Q:
When I connect I am prompted for my username and password. Then
I am disconnected with the message 'Error 5: Access denied'. What
am I doing wrong?
A:
Make sure you are entering your username and password correctly.
Remember that they are cASe SeNSitIVe, so type them exactly as they
appear on your welcome letter.
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Q:
What Domain should I enter on the connect screen with my username
and password?
A:
None. This box should remain empty or you will receive any number
of errors (usually errors 629,721,734)
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Q:
Am I assigned a new IP address or do I always get the same one?
A:
Our servers assign you an IP address each time you log onto World
Lynx. If you attempt to use a particular IP address in your phone
book entry (unless you have a dedicated line) your connection will
be refused and NT4.0 will respond with error 735 'the requested
address was rejected'.
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Q:
Can I use other protocols to connect to World Lynx such as IPX or
NetBEUI instead of TCP/IP?
A:
Only TCP/IP can be used to connect to World Lynx or the rest of
the Internet for that matter. If either of the other protocols are
checked in your phone book entry for World Lynx you will not be
able to connect.
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Q:
What kind of Authentication should I use when connecting to World
Lynx?
A:
In the security tab inside your phone book entry for World Lynx,
the type of authentication should be "accept any authentication
including clear text". The error associated with this is usually
734.
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Q:
What should my baud rate be set at in NT4.0?
A:
For a 28.8 or 33.6 modem your baud rate should be set at 38400.
If you are using a 14.4 or 19.2 modem your baud rate should be 19200.
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Q:
NT4.0 won't dial and is giving me a 'Hardware Failure error 692'.
A:
This problem is usually associated with the modem or cables. Make
sure all cables are connected and the modem is turned on. With an
external modem, try turning the modem off and then on. For internal
modems, power down your computer completely and then reboot. You
may want to try the modem on another computer to verify that it
works.
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Q:
Can I use ISDN with NT4.0?
A:
Yes, just follow the standard installation guide and select your
ISDN device as the modem. Your baud rate should be set at 115200
for dual channel or 57600 for single channel ISDN. If you have a
USR Sportster ISDN modem you must contact USR for the firmware patch
before it will work with NT4.0.
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Q:
What is the default gateway and should I have it checked?
A:
Yes, you should have it checked in your phone book entry under TCP/IP
settings. The default gateway is your entrance to our system.
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Q:
When I tried to dial I got 'error 676 Line is busy'?
A:
This can be caused by several factors. Usually it means the line
is already in use. Check the line to make sure no one is using it.
This error can also be caused if you dial a number and a modem does
not answer.
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Q:
Should I use a connection script when I connect to World Lynx?
A:
No. You do not need a connection script. The correct setting under
the Script tab in your phone book entry is "none". You may experience
problems connecting if you attempt to use one.
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Q:
When I try to install my modem or check the properties on it, nothing
happens. Even the buttons are grayed out. Why is this?
A:
You must be logged on to NT4.0 as the Administrator in order to
install protocols, hardware or change hardware settings. This might
be the case if you cannot install Dial-Up Networking.
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Q:
Do I need to set anything in the tab marked X.25 in my phone book
entry for World Lynx?
A:
No. You should not have to adjust any settings on this screen. The
Network box should read "none".
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Q:
How can I setup multiple phone book entries for different phone
numbers?
A:
Open the folder called Dial-Up Networking. Click on "More", and
in the menu choose "Clone Entry and Modem Properties". Now change
the name to something like "World Lynx2" and change the phone number.
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Q:
Can I use Netscape with NT4.0?
A:
Yes. Explorer 3.0 is included with NT4.0, but you can use Netscape
if you prefer.
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